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Knowledgebase: Enterprise TV
Network configuration in Enterprise TV 4
Posted by Daniel Mee on 14 June 2007 04:10 PM

DESCRIPTION:

This article gives some general information about the steps that are necessary for the SnapStream Enterprise TV Server to function properly on your network.

ARTICLE:

We recommend a 1 Gb LAN connection for use with the SnapStream server. Some servers may have two ethernet adapter ports, but these ports are not bridged. The server's maximum network connection speed is 1Gb/s, which is available from either ethernet adapter port alone.

Windows Firewall is built into the operating system of the Enterprise Server. Its purpose is to prevent external agents from gaining access to the Enterprise Server. Beginning with version 4.7 of SnapStream Enterprise software, Windows Firewall exclusions have been built in to allow the Enterprise Server to function properly on a Local Area Network (LAN). Earlier versions of SnapStream software do not include these exclusions, and for users with versions prior to 4.7, Windows Firewall must be disabled on the Enterprise Server to allow the Server to function correctly. See the SnapStream Enterprise website for information on upgrading SnapStream Enterprise software.

Exclusions from Windows Firewall protections have not been added for Virtual Network Computing (VNC) or remote desktop. If users wish to access the Enterprise Server via these methods, exclusions must be added to Windows Firewall. This must be done by a user with administrator privileges on the server.

Windows Firewall does not need to be disabled on PCs connecting to the Enterprise Server through the SnapStream Link client.

Hardware Firewalls will most likely be managed by your network administrator. Their purpose is to prevent access to your internal network through the internet. They also prevent computers on your LAN from acting as servers to computers outside the network. For this reason, it is recommended that users who need to connect to the Enterprise Server through external connections do so by using a Virtual Private Network (VPN).

In order for the Enterprise TV Server to function properly on your network, the following ports must be open:
  • Port 8129: Used by the SnapStream Web server for remote accessibility, to make Link connections and to allow access to the Web Admin.
    (TCP, incoming and outgoing, BTVNetworkService.exe)
  • Port 8130 and 8131: Used to stream recordings and live TV to Enterprise TV Link(TCP, incoming and outgoing, BTVNetworkService.exe)
  • Ports 9990-9999: These ports are used for Placeshifting.
  • Port 80: This is for the port forwarder function. This function can be disabled in the Web Admin interface.
    (HTML, BTVNetworkService.exe)
  • Port 443: This port is used by Beyond TV to retrieve data from Snapstream.net.
    (SHTML, BTVGuideDataLoader.exe)

In addition, the Enterprise TV Server will need access to ports 80 and 443 on the following sites:
  • snapstream.net (64.9.150.141)
  • wsdl.snapstream.net (64.9.150.144)
  • partners.snapstream.net (64.9.150.143)

Please note that these IP addresses are subject to change without notice. For this reason, we strongly recommend whitelisting the DNS name rather than the IP address.
SnapStream Media, Inc.