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Knowledgebase: Beyond TV
Beyond TV Warning Error Codes
Posted by Michael Bui on 09 June 2008 10:52 AM

DESCRIPTION:

Beyond TV Warning Error Codes

ARTICLE:

From time to time in Beyond TV, a warning may appear and here is the list of error codes and messages that correspond to them.

Error Code
Error Message
0
Your system failed to establish a trust relationship with SnapStream.Net. This problem is often caused by your system clock being set incorrectly. Currently, your system time is set to
1
Your system time, time zone, or automatic daylight savings adjustment option may be set incorrectly. The SnapStream.Net servers reported the time as , but your system time is set to
2
Beyond TV has detected that your default directory for new recordings, "", does not exist. Beyond TV cannot record new shows until this setting is fixed. Please select Settings->Recording Preferences and select a default folder. If none exist, please open the Web Admin and select Settings->Video Folders to create one.
3
Beyond TV has detected that you have no video folders configured. Beyond TV cannot record new shows until this setting is fixed. Please open the Web Admin and select Settings->Video Folders to create one.
4
Your total capacity for recordings is less than one hour, which is below the minimum recommended capacity of 10 hours. New recordings may expire very quickly.
5
Your total capacity for recordings is one hour, which is below the minimum recommended capacity of 10 hours. New recordings may expire very quickly.
6
Your total capacity for recordings is hours, which is below the minimum recommended capacity of 10 hours. New recordings may expire very quickly.
7
failed to open port ! This would most likely happen if another application were using this port or the port was being blocked by a firewall. Please shut down Beyond TV, shut down the offending application, and start Beyond TV again.
8
Beyond TV has stopped a recording due to a lack of free disk space.
9
Beyond TV has stopped a recording due to an unexpected error.
10
Beyond TV detected a problem with the recorder "" and recycled it.
11
Beyond TV could not find the video capture device "". If this is an external capture device, please ensure that it is connected to the system and receiving power. If you have recently updated any related drivers, you may need to rerun the Setup Wizard to correctly reconfigure the system.
12
Could not start recorder! Please re-run the Setup Wizard or try to fix your configuration. See log for details.
13
We're sorry, but Beyond TV encountered multiple interruptions from your capture card while trying to record. Beyond TV does not attempt to restart a recording if more than interruptions are encountered.
16
Your hosts file (located at ) appears to contain a reference to SnapStream in it. This behavior is not required by Beyond TV and indicates that your machine may have been compromised by spyware.
17
You guide update has failed.
19
Beyond TV has detected that your web server port was set to a port that is used by for other services. Your web server port has been reset to the default port number, 8129.
20
Beyond TV has detected that your Live TV streaming server port was set to a port that is used by Beyond TV for other services. Your Live TV streaming port has been reset to the default port number, 8080.
21
Beyond TV has detected that your Windows Media streaming port was set to a port that is used by Beyond TV for other services. Your Windows Media streaming port has been reset to the default port number, 1755.
22
Beyond TV has detected that your web server and live TV streaming ports were set to the same port. Your web server port has been reset to 8129 and your live TV streaming port has been reset to 8080.
23
Beyond TV has detected that your web server and Windows Media streaming ports were set to the same port. Your web server port has been reset to 8129 and your Windows Media streaming port has been reset to 1755.
24
Beyond TV has detected that your live TV streaming and Windows Media streaming ports were set to the same port. Your live TV streaming port has been reset to 8080 and your Windows Media streaming port has been reset to 1755.
25
Beyond TV failed to find any channel lineup information. Recordings and Live TV will not work properly until this is fixed. To manually create a new lineup, please open the Web Admin and select Settings->Channels->Create New, or run the Setup Wizard to perform a channel scan.
26
Beyond TV has detected that vsmon.exe (ZoneAlarm) is running. There is a known incompatibility with this ZoneAlarm version and %s. Please upgrade ZoneAlarm to the most recent version to address this issue.
27
Beyond TV has detected that Norton Internet Security is running. In order for Beyond TV to run properly, Norton Internet Security must be configured to allow Beyond TV to access the internet and open several ports.
28
Beyond TV has detected that the Media Center Receiver Service is running. Please disable this service if you wish to use %s to record and watch TV. Instructions are available here: http://www.snapstream.com/MCE
29
The show , scheduled to record once at on channel , was not found. , which is on at that time, will be recorded instead.
30
Failed to create UPnP Device. %s Link will not be able to discover server.
31
Purchase a SnapStream.Net subscription to enable the SnapStream.Net program guide and remote recordings.
32
Your SnapStream.Net subscription expires in day(s
33
Your SnapStream.Net trial expires in day(s)
34
Beyond TV did not detect a sound card on this system. A sound card is required to both playback and record video. Please verify that your sound card and your sound card drivers are installed correctly.
35
Beyond TV was unable to create a timeshifting buffer at "". Please inspect your system settings. You may have trouble viewing live TV or recording shows until this problem is resolved.
36
Beyond TV was unable to create a timeshifting index at ". Please inspect your system settings. You may have trouble viewing live TV or recording shows until this problem is resolved.
37
Beyond TV was unable to create a timeshifting header at "". Please inspect your system settings. You may have trouble viewing live TV or recording shows until this problem is resolved.
38
Beyond TV detected MB of total physical memory (RAM) in this system. Beyond TV requires a minimum of 256 MB RAM, and 512 MB or more is recommended for the best performance. You may experience sluggish or erratic performance until the minimum requirements are met.
39
Beyond TV encountered problems while trying to start one of its network services on port. Please shut down Beyond TV, shut down any conflicting application that may be causing the error, and restart Beyond TV. Web administration and other network services will be unavailable until this problem is fixed.
40
Beyond TV is configured to record to DivX, but one or more of your devices do not support this recording format.
41
Beyond TV detected a hang in "" and could not terminate the process hosting the device when attempting to recover. This is a serious error that is usually caused by malfunctioning hardware or improperly written drivers.
42
Beyond TV restarted a recording on because no data was received from the capture card for 30 seconds. If this problem occurs persistently, it may indicate that the channel you are trying to record from does not exist or that your capture card is malfunctioning.
44
Beyond TV has detected that your default directory for your Live TV buffer, "", does not exist. Please select Settings->Advanced Settings->Timeshifting and select a folder. If none exist, please open the Web Admin and select Settings->Video Folders to create one.
45
Beyond TV did not detect a sound card on your system. A sound card must be installed in order to play back recordings or watch live TV.
In Beyond TV 4.9.2, there was a change to the numbers of the error codes. The letter A will designate Beyond TV 4.9.1 and below and the letter B will designate 4.9.2 and above.
46 - A
Beyond TV detected that a transport stream recording received no data for 30 seconds. If this problem occurs repeatedly, your digital signal might be weak or missing
46 - B
Beyond TV has detected that your screen saver is password protected. Media may be interrupted by the Windows Vista screen saver if you do not either remove the password or disable the screen saver.
47 - A
The target directory of a ShowSqueeze job was invalid. The source directory was used instead. See log for details.
47 - B
Beyond TV detected that a transport stream recording received no data for 30 seconds. If this problem occurs repeatedly, your digital signal might be weak or missing
48 - A
The target directory of a recording job was invalid. The default shows directory was used instead. See log for details.
48 - B
The target directory of a ShowSqueeze job was invalid. The source directory was used instead. See log for details.
49 - A
Your version of Beyond TV is %s and the latest version is %s. Please visit http://www.SnapStream.com/upgrade to download the latest version.
49 - B
The target directory of a recording job was invalid. The default shows directory was used instead. See log for details.
50 - A
Stations in your lineup have changed. Some scheduled recordings may have been updated to reflect these changes. Please see the log for more details.
50 - B
Your version of Beyond TV is %s and the latest version is %s. Please visit http://www.SnapStream.com/upgrade to download the latest version.
51 - A
Failed to send email:
51 - B
Stations in your lineup have changed. Some scheduled recordings may have been updated to reflect these changes. Please see the log for more details.
Starting with Error 52, there is no longer any version differences.
52
Failed to send email:

If you have any questions, please submit a ticket to technical support.


SnapStream Media, Inc.