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DESCRIPTION: Description of advanced editing options available with VideoReDo, a third-party application. ARTICLE: VideoReDo provides options for editing video files that go beyond merely clipping. These options can be used to augment Enterp...
DESCRIPTION: This article gives some general information about the steps that are necessary for the SnapStream Enterprise TV Server to function properly on your network. ARTICLE: We recommend a 1 Gb LAN connection for use with the SnapStream server....
DESCRIPTION: A list of command-line options for Enterprise TV Link. Insert these options at the end of the "Target" field of the Link client shortcut's Properties menu. ARTICLE: The most useful command-line options are used to connect to a TV server...
DESCRIPTION: Instructions for "locking" one of the Enterprise Server's tuners to a single channel. This procedure is intended for users who want to use set-top boxes without tuning hardware such as serial cable or an IR blaster. Each set-top box ...
DESCRIPTION: SnapStream Enterprise TV Link requires a fully DirectX-9 compatible graphics card to function properly. In some cases, a graphics card that does not support 3D acceleration will fail either on entering the SnapStream interface or on starting...
DESCRIPTION: Instructions for upgrading software on a SnapStream Enterprise server to version 4.9.3 of Enterprise TV. Please note that upgrades will need to be performed on any computers using the Enterprise TV Link client as well as on the server. See...
DESCRIPTION: Instructions for upgrading SnapStream Enterprise TV Link software to the latest build of version 4.9.3. See Upgrading to version 4.9.3 of Enterprise TV [1] for instructions on upgrading the SnapStream Enterprise Server. If you experience...
DESCRIPTION: When using the HTTPS version of the web admin, users may see a Security Certificate Error warning before login. This is a side effect of the implementation of SSL security in the web admin, because web browsers using SSL will look for a secu...
DESCRIPTION: This article gives instructions on configuring the SnapStream Enterprise TV Server to work with direct video inputs. These instructions will create a program guide with one channel for each tuner on the Enterprise Server, with no guide dat...
DESCRIPTION: Users of the Enterprise TV Server who have more than one TV source available, for example, both a DirecTV feed and an in-house cable feed, may wish to set up the Enterprise Server to capture from both sources. This article gives informatio...
DESCRIPTION: This article gives instructions for using the SnapStream.Net Custom Lineup Wizard to remap channels from existing SnapStream.Net lineups. The purpose of the custom lineup wizard is to create a lineup with program guide data for an internal...
DESCRIPTION: When recordings that have been ShowSqueezed to H.264 are played back in third-party software, video does not appear, or appears garbled. Video plays back correctly in the Viewscape. ARTICLE: The SnapStream Viewscape interface sup...
DESCRIPTION: This article contains instructions for allowing the Enterprise TV Server to use a UNC path as a video folder. This is useful when using the server with network-attached storage or a storage area network, or when offloading clips to an exte...
DESCRIPTION: This article gives instructions for configuring Enterprise TV services to use login credentials in order to resolve problems downloading guide data. This procedure should only be used when guide downloads fail with 5% complete or...
DESCRIPTION: After making a change to a RAID-based storage array, users may receive the message "Disk Boot Failure" when attempting to boot to Windows. ARTICLE: This issue results from automatic boot selection on some motherboards. NOTE: the...
DESCRIPTION: ShowSqueeze jobs submitted with the WMV quality profiles Single-Channel ISDN or Dual-Channel ISDN fail. ARTICLE: This is a known issue with these particular quality profiles. It is under investigation. Until this issue is resolved...
DESCRIPTION: After a Remote Desktop session on an Enterprise TV Server, the following error will appear, either in the Warnings area or in an alert e-mail: Error Code: 34 Enterprise TV did not detect a sound card on this system. A sound card ...
DESCRIPTION: In version 4.8.2 or later of Enterprise TV Link, the Burn to DVD option is not available, even though DVD burning is enabled. ARTICLE: This is a result of the implementation of DVD Burner detection in version 4.8.2. Enterprise TV L...
DESCRIPTION: Instructions for creating a detailed 'Debug View' LOG file to aid in the troubleshooting process. ARTICLE: 1) Download Debug View From: http://download.sysinternals.com/files/DebugView.zip [1] 2) Shut down all non-essential Windo...
DESCRIPTION: This article includes SnapStream's best practices for LDAP integration. ARTICLE: For integration with Active Directory: * The server should be added to your domain. * A username and password should be entered in the LDAP Integratio...
DESCRIPTION: This article gives instructions for forcing Beyond TV Link or Enterprise TV Link to display a list of specific SnapStream Enterprise TV Servers when it starts up. This procedure can be useful for users with multiple servers, that do not sho...
DESCRIPTION: Many users find that the available storage on their SnapStream server is not sufficient to meet their needs. This article answers frequently asked questions about expanding storage beyond the server's internal drives. ARTICLE: CAN I ...
DESCRIPTION: Information about using antivirus software with the SnapStream TV Server. ARTICLE: Antivirus software can be used with the SnapStream TV Server safely. There are no known unresolvable conflicts between major antivirus programs and Ent...
DESCRIPTION: How to use the Enterprise TV web admin to download closed-captioning data from a recording made with the SnapStream TV server. ARTICLE: Note that it is possible to get closed captioning data in two different formats. To download a ...
DESCRIPTION: How to change the background image when burning a DVD in Beyond TV or Enterprise TV. ARTICLE: The DVD background file is called ExampleSonicStyle.psd. It is located in the Program Files directory, and its specific location depends on th...
DESCRIPTION: This article documents bug fixes and incremental improvements to version 4.9.2 of Enterprise TV and Enterprise TV Link. ARTICLE: Instructions for updating Enterprise TV [1] Instructions for updating Enterprise TV Link [2] Build ...
DESCRIPTION: SnapStream Media's recommendations regarding defragmentation. These directions are suitable for expert administrators only. ARTICLE: Most SnapStream servers have storage disks configured in RAID 5. For these systems, SnapStream recommen...
DESCRIPTION: This article describes the status of SnapStream support for the use of Apple Macintosh PCs as clients of the SnapStream TV Server. ARTICLE: SnapStream does not officially support the use of Mac PCs with our server products,. There is no ...
DESCRIPTION: Describes how to change the settings for the playback bar and program information overlays that appear when starting video playback. ARTICLE: You can change the settings for the theater (playback) screen in the playback interface by editi...
DESCRIPTION: By default, the SnapStream interface will disable any screensaver settings when playback begins. Users who wish to have their computer lock after a certain period of time even if video playback or Live TV are in progress should use these ins...
DESCRIPTION: Some cable companies have been converting analog cable channels to digital cable channels. This results in losing the ability to record these affected channels unless you use one of the cable company's DTA's. ARTICLE: If you have an ...
DESCRIPTION: How to backup your MS SQL 2008 database. ARTICLE: It is highly recommended that Enterprise TV 5 users periodically backup the MS SQL 2008 database. This database holds all of your Enterprise TV configuration settings, and recording jobs...
DESCRIPTION: How to restore your MS SQL 2008 database from a previous backup. ARTICLE: Restoring your MS SQL 2008 database from a previous backup will restore all of your Enterprise TV configuration settings, and recording jobs. NOTE: If you are u...
DESCRIPTION: How to give each of your USB-UIRT's a different Name. ARTICLE: USB-UIRT's all have a default name of USB-UIRT. In order for our software to be able to tell each USB-UIRT apart, you will need to give each one a unique name (USB-UIRT...
DESCRIPTION: This article describes how your IR blasting hardware should be connected. ARTICLE: Connecting your IR Blasting Hardware. Connect all of your USB-UIRT's to the server. A powered USB-Hub will be supplied if there are not enough po...
DESCRIPTION: Configuring Enterprise TV 5 to use your IR Blasting Hardware. ARTICLE: This article will explain how to configure Enterprise TV 5 to control your IR blasting hardware. * Open the Enterprise TV Web Administration Page. Open Firefox an...
DESCRIPTION: Creating a set-top box profile for Enterprise TV 5. ARTICLE: When configuring your Enterprise TV server to use IR blasting, you will need to select an IR tuning profile so that Enterprise TV can send the correct remote control commands ...
DESCRIPTION: This article will explain how to use Enterprise TV 5 to test out all of your IR blasting hardware and configurations. NOTE: This article assumes that there are no recording jobs running. If you have recording jobs running, you will need ...
DESCRIPTION: This article will direct you on how to setup IR Blasting in Enterprise TV 5. For information on purchasing an IR blasting pack for your Enterprise TV Server, please contact us via enterprise@snapstream.com. ARTICLE: How to Setup IR Blas...
DESCRIPTION: If you need to connect two DTA's to a single RF port on a dual tuner card, you will run across issues with one DTA interfering with another. This article describes how to work around that with a Channel 4 Signal Combiner. ARTICLE: ...
DESCRIPTION: This article will direct you on how to setup IR Blasting in Enterprise TV 4. For information on purchasing an IR blasting pack for your Enterprise TV Server, please contact us via enterprise@snapstream.com. ARTICLE: How to Setup IR Blas...
DESCRIPTION: Configuring Enterprise TV 4 to use your IR Blasting Hardware. ARTICLE: This article will explain how to configure Enterprise TV 4 to control your IR blasting hardware. * Open the Enterprise TV Web Administration Page. Right-click the...
DESCRIPTION: This article will explain how to use Enterprise TV 4 to test out all of your IR blasting hardware and configurations. NOTE: This article assumes that there are no recording jobs running. If you have recording jobs running, you will need ...
DESCRIPTION: Creating a set-top box profile for Enterprise TV 4. ARTICLE: When configuring your Enterprise TV server to use IR blasting, you will need to select an IR tuning profile so that Enterprise TV can send the correct remote control commands ...
Table of Contents Why do I need a SSL Certificate? Possible ways of getting a SSL Certificate: Commercial signed SSL Certificate. (Recommended way) IIS Self Signed SSL Certificate. Install your SSL Certificate....
DESCRIPTION: SnapStream Web Player Requirements ARTICLE: System requirements for the SnapStream Web Player are as follows: Windows computer [1] Apple Macintosh computer [2] ------------------------- WINDOWS COMPUTER ANALOG TV: ...
DESCRIPTION: DirecTV Channel Changing (Disclaimer: DirecTV may at their discretion turn this feature off at any time with no warning.) ARTICLE: In Enterprise TV 5.3+ you are now able to change channels on your DirecTV set top box via the network po...
DESCRIPTION: Enterprise TV 4 Support ARTICLE: This page contains all the support documents and links for Enterprise TV 4.x * Downloads for Enterprise TV 4 (not compatible with Beyond TV or Enterprise TV 5) * Enterprise TV 4.9.3 [1] (How...
DESCRIPTION: Information about using antivirus software with Enterprise TV 5. ARTICLE: Antivirus software can be used with the SnapStream TV Server safely. There are no known unresolvable conflicts between major antivirus programs and Enterprise T...
DESCRIPTION: Information about configuring SnapStream versions 5 ">REQUIRED PORTS PORTS 80 AND/OR 443 The SnapStream Web Interface can be hosted as non-ssl (80) and/or ssl (443). The system administrator can choose to disable port 80 through the IIS...
DESCRIPTION: Enable SSL in IIS Express. ARTICLE: If you have recently upgraded from Enterprise TV 4 to Enterprise TV 5 and you are trying to enable SSL, please follow these instructions. There will be several parts to this process, installing yo...
DESCRIPTION: SnapStream Web Player fails to play ARTICLE: The first thing to check when your having issues with the SnapStream Web Player is whether your using a compatible web browser. Please make sure you are using one of the following web b...
DESCRIPTION: How to enable SSL in the Enterprise TV 5 Web Admin. ARTICLE: First, please select the operating system that is running on your SnapStream appliance. Windows XP [1] Windows Server 2008 [2] Don't know? Please submit a tick...
DESCRIPTION: How to download guide data from SnapStream.net to a zip file, then upload it to a SnapStream server that does not have internet access. ARTICLE: Enterprise TV versions 5.4.2 and later include a process for loading guide data to SnapSt...
DESCRIPTION: When viewed in Internet Explorer 8, the Program Guide does not display correctly. You may see a Windows dialog with the message "Errors on this page might cause it to work incorrectly." ARTICLE: This problem results from Interne...
DESCRIPTION: SnapStream Web Player Prerequisites ARTICLE: The SnapStream Web Player requires the following Microsoft software components. These components must be installed with administrator privileges. * Microsoft .NET Framework 4: Downlo...
DESCRIPTION: SnapStream Enterprise TV iPad App ARTICLE: We're excited to announce that SnapStream's new iPad app [1] is now officially available in the App Store! If you're on SnapStream 5.10, you can go download the app right now, for free. I...
There are a few things that you will want to do to make sure that Enterprise TV 6 will run well on your network. Please see below. STATIC IP Make sure that you have a Static IP available for the server to use. If you have more than one server to ...
DESCRIPTION: In order to use LDAP integration reliably, our software (SnapStream Broker Service) should run as a user on the domain. In Enterprise TV 5.5 and later, changing this run as setting requires some extra steps in order for our software to fun...
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