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DESCRIPTION: The `pause` function on the Adaptec remote does not work as expected in Beyond TV and instead brings up a Heads-Up Display.
PLAY and PAUSE are the same button on this remote, and our control does not map play and pause to the same button.A...
DESCRIPTION: The error message "Error 1722" appears and prevents Beyond TV 3 from being installed.
This issue is caused by one of two things:
1) Downloading the Beyond TV installer through a download manager or method other than through Internet Exp...
DESCRIPTION: The user discovers that upon setting Beyond TV to record at the "Best (DVD Ready)" quality setting, or a custom setting exceeding a 6 megabit bitrate, the Adaptec VideOh! device will default to 6mbps, providing less-than-desired quality.
ART...
DESCRIPTION: After updating the Hauppauge tuner device drivers for the PVR-250, PVR-350, or PVR-USB 2 as directed by the installation process, the Hauppauge remote control and / or WinTV2000 do not work properly.ARTICLE: This is because the drivers for th...
DESCRIPTION: Service Pack 2 (SP2) for Windows XP has been found to remove the "file association" for filetype SSPI. As a result, when attempting to schedule recordings locally from SnapStream.Net, Internet Explorer will ask the user what to do with the f...
DESCRIPTION: Soon after a user upgrades from version 3.X to version 4.X of Beyond TV, the Program Guide data download fails.
ARTICLE: This occurs soon after the upgrade, when the SnapStream.Net servers are too busy to process the upgrade request. This...
DESCRIPTION: After upgrading from Beyond TV 3.4.4 or earlier to 3.5
or later, the user will notice that duplicate recordings are
appearing. Episodes of shows that have already been recorded and are
currently present in one of the Video Folders are bei...
DESCRIPTION: A user may notice with VIVO (Video In - Video Out) cards such as the ATI All-In-Wonder, or the nVidia Personal Cinema that even with the Video Renderer selection set to "Overlay" in Beyond TV, that the 3d-accelerated renderer is being used in...
DESCRIPTION: The ATI Remote Wonder or FireFly remote enters commands twice; pressing "5" will enter "55," et cetera.ARTICLE: Solution 1:
For Beyond TV version 3.4.4 and previous:
Exit BeyondTV.
Open the following file in a text editor such as Notepad...
DESCRIPTION: Attempts to stream from one machine to another fail and produce an error that Windows Media Player cannot find the specified file.ARTICLE: This error is caused by the Microsoft Streaming Server being run concurrently with Beyond TV. To solve...
DESCRIPTION: Audio and video became progressively more out of sync while watching either live TV or recordings using MPEG-2, the default file format.
This most often occurs because the machine running Beyond TV does not have enough resources to write d...
DESCRIPTION: Based on the speed of the network connecting two computers, different quality levels may be played real-time without first downloading the show to the remote computer. This matrix will list different network connections and the types and qua...
DESCRIPTION: Beyond TV does not recognize an USB tuner device's ability to pass audio through the USB port as opposed to an audio input plug.ARTICLE: Not all USB tuner devices are compatible with this ability.
If you have a Hauppauge WinTV USB Pro and ...
DESCRIPTION: The Beyond TV ViewScape interface takes a long time, sometimes several minutes, to enter or exit "fullscreen" mode.ARTICLE: The user reporting this problem noted that after exiting AtomTime, the problem ceased.
It is recommended that you e...
DESCRIPTION: Playback MPEG2 files display a "dancing" or "bouncing" box on the screen.ARTICLE: This occurs because a non-registered version of the Elecard Decoder is installed on that computer.
Uninstall this decoder by going to CONTROL PANEL --> ADD ...
DESCRIPTION: Output from the WinTV PVR-250BTV exhibits fluctuations in brightness and/or contrast, even when using the latest drivers.
This operation requires modification of the registy and is recommended for advanced users only.ARTICLE: First, ensure...
DESCRIPTION:
Attempting to connect to the Web Admin results in a long pause which
eventually produces an error message: Server error in `/` application
or Server error in 'localhost' application or redirects you to a
"search" page.
ARTICLE:
...
DESCRIPTION: User cannot change timeshifting settings.
This occurs because Beyond TV 3.x is set to record in Windows Media (WMV) format. Timeshifting is only available when the MPEG-2 format is being used.ARTICLE: Switch to the MPEG-2 recording format...
DESCRIPTION: The option to "Play," (stream) recordings via the Web
Admin interface is not accessible. In software-encode setups,
streaming Live TV will work, however.
ARTICLE: Beyond TV can only stream Windows Media format files
through the Web Ad...
DESCRIPTION: User cannot change the "streaming quality" in Beyond TV.
This occurs because the system is already recording in Windows Media (WMV) format. When recording in WMV format, the streaming quality will be whatever the recording quality is set ...
DESCRIPTION: User cannot modify security settings and may get message that the "option is not available."ARTICLE: Modification of security settings, for security reasons, cannot be done remotely. Security settings must be modified from the host / server ...
DESCRIPTION: The user discovers that the transparent Program Guide feature is no longer transparent in Beyond TV 3.4.4 and later. On ATI All-In-Wonder cards, this will also disable timeshifting.ARTICLE: This is because "overlay" has been selected as the ...
DESCRIPTION: Program listings are not available, and the message
"EPG Data is Low" or "No Guide Data Left" may appear. Additionally,
all channels in full-screen Program Guide may be shown as channel
number 0 and all show information is shown as "Unava...
DESCRIPTION: User receives "Could not get any recording information. You may need to
download program information from SnapStream.Net" error message when attempting to schedule recordings through browser connection to www.snapstream.net or Program Guide ...
DESCRIPTION:
The user notices that, if two two Adaptec VideOh! Media Center USB 2 devices are installed on the PC, one will work properly, but the other will only produce a black picture with no sound.
ARTICLE:
At this time, using two of these ...
DESCRIPTION:
The user notices that, if two KWorld ATSC-TV 310U USB devices are installed on the PC, Beyond TV will not be able to recognize either of them in the Setup Wizard or the Web Admin. Consequently, neither can be configured for use in Beyond...
DESCRIPTION:
The user notes that using two nVidia DualTV devices in Beyond TV is not possible. The user will notice, in the Device Manager, the devices are flagged with warning signs, indicating that something is preventing Windows from using the hard...
DESCRIPTION: The color of video playback or of Live TV in full-screen or windowed modes is incorrect. For example, what should be red is instead blue, or vice-versa.ARTICLE: This occurs most often because the refresh rate on the monitor is too high. Try...
DESCRIPTION: This article contains the complete list of command line arguments available to Beyond TV.
These instructions are especially helpful when running Beyond TV as a service, or when scheduling tasks therein using the Task Scheduler.
Helpful ...
DESCRIPTION: Computer freezes, gives garbage text, or gives "Blue Screen of Death" when attempting to enter full-screen or windowed modes.
Beyond TV relies on a Plug-and-Play operating system and attempting to initialize a PnP hardware device, such as ...
DESCRIPTION: Information on DivX support in SnapStream Media
products.
ARTICLE:
The capability to RECORD DIRECTLY TO THE DIVX FORMAT is supported in
Beyond TV version 3.7.2 and later when using tuner devices capable of
recording in the DivX form...
DESCRIPTION: Attempts to install the drivers for the Hauppauge WinTV PVR-250BTV fail with error messages "Cannot install this hardware" and "An error occurred during the installation of the device. The data is invalid."
This problem is caused by a pro...
DESCRIPTION: The installation process does not complete properly due to an error message, one example of which is as follows: "Error 1316: A Network Error Occured while attempting to read from the file: C:\WINDOWS\Installer\PVS_V3_ProfileGuided_WebUpdate_...
DESCRIPTION: An error occurs near the end of Beyond TV installation that reads "Error 1935. An error occurred during the installation of assembly component..." and prevents successful installation.ARTICLE: This error is caused by one or more programs runn...
DESCRIPTION: When configuring the remote control in the Setup WIzard, an option for the FireFly remote is not present.
ARTICLE: Version 3.4.4 of Beyond TV does not have an option for the FireFly remote as it was released several weeks prior to FireFly's ...
DESCRIPTION: Using the Hauppauge WinTV PVR-250, WinTV2000 application tunes channels, but Beyond TV tunes static, or a blank screen with wavy lines. Often, the audio is present but cuts in and out, and the user may be able to tune some channels properly....
DESCRIPTION: This article addresses the issues with power-saving
modes and Beyond TV 3 and later.
ARTICLE: Some power-saving modes must be disabled when using Beyond
TV. Hibernation, Standby, and often screen savers will disable some
tuner/capture...
DESCRIPTION: Instructions on backing up an installation of Beyond TV so that the settings are not lost.ARTICLE: Copy the directory:
\documents and settings\all users\application data\snapstream\beyond tv
to a temporary directory on your hard drive. ...
DESCRIPTION: Audio is CONSISTENTLY out of sync with the video in
recordings. NOTE:The skew setting does not apply to hardware-encoding
tuners. Please instead ensure that the audio feed is connected to the
tuner device, NOT to the PC's sound device. If...
DESCRIPTION: The picture in Status section of Web Admin may display "No Image Available" inside a frame.
This document contains instructions on changing this "User Icon" displayed in the Web Admin interface.ARTICLE: When Security is turned on in Beyond...
DESCRIPTION: In Beyond TV 3.7.2 and later, the default location
Beyond TV uses to store its recordings is set in the Setup Wizard.
Follow these directions if you are using an older version of Beyond
TV, or do not wish to remove the "Video Folder" when...
DESCRIPTION: Instructions on configuring Beyond TV to use its "Send to Portable Media Center" feature, which enables Beyond TV to automatically prepare recordings for transfer to the Portable Media Center on schedule.ARTICLE: To Enable:
From the Beyond T...
DESCRIPTION: This document explains how to configure a third-party application known as Girder as a means for changing channels on set-top boxes used to receive signals from digital cable and satellite providers. This configuration should be considered a ...
DESCRIPTION: A user with the DirecWay or AT&T ISP finds that the Setup Wizard cannot detect an Internet connection. This information is also useful with regards to other ISPs, because they often make similar modifications or install similar software whic...
DESCRIPTION: There are many reasons you may need to know exactly what version of Beyond TV or Beyond Media you're using. For example, a particular incremental release may correct a bug you're experiencing. In order to determine if upgrading will resolve t...
DESCRIPTION: Instructions for configuring and using the "Burn to CD or DVD" function in Beyond TV, which makes it easy to archive your recordings.
ARTICLE: If the computer on which Beyond TV is installed also has Roxio Easy CD and DVD Creator v. 6 instal...
DESCRIPTION: In one case, a user hears a broadcast in a foreign language and wishes to record it in his/her native language, or may hear a looped announcement that he/she is recording from Second Audio.
In another case, a user wishes recordings to be m...
DESCRIPTION: Basic instructions on using the new SmartChapter feature to generate chapter information in recordings, and SmartSkip once the chapters are generated.
The SmartChapter feature is not enabled by default.ARTICLE: To enable SmartSkip by gener...
DESCRIPTION: The Hauppauge PVR-250BTV is specially designed for use with Beyond TV. SnapStream provides all support and driver updates for the model PVR-250BTV. Please do not contact Hauppauge for support or information regarding this TV tuner card.
I...
DESCRIPTION: Instructions for retrieving a SnapStream.Net username and/or password.
Note: Users of the trial version login at http://trial.snapstream.net. Users of the paid version login at http://www.snapstream.net. OEM users (If your copy of Beyon...
DESCRIPTION: Beyond TV requires a fully DirectX-9 compatible graphics card to function properly in ViewScape mode. In some cases, a graphics card does not support 3D acceleration and will fail either upon entry to ViewScape or an attempt at Live TV.
T...
DESCRIPTION: This article describes how to modify the brightness, contrast, saturation, and hue settings of a show while it is being recorded. This process is used when the user finds that, for example, a recorded file plays back with too much brightness...
DESCRIPTION: How to use the Web Admin interface to change the attributes of a recording job, e.g. in order to modify the quality of the recording, what Video Folder it is placed in, and ShowSqueeze and SmartSkip settings.ARTICLE: Overriding defaults when ...
DESCRIPTION: This document describes the steps involved in configuring Beyond TV 3.4.4 and earlier to record from an additional Coaxial / S-Video / Composite input on your tuner device. Please note that adding both a composite and an s-video input on the...
DESCRIPTION: Since upgrading to Beyond TV 4 is not free, some users who own a previous version of Beyond TV may not decide to upgrade to 4 after trying it.
ARTICLE:
In anticipation of this scenario, the install process of Beyond TV 4 will suggest tha...
DESCRIPTION: There is no native support for running Beyond TV as a service.
This functionality was not implemented in Beyond TV because certain tuner devices, such as those in the ATI All-In-Wonder series, cannot record when Beyond TV is running as a s...
DESCRIPTION:
Instructions on watch recordings made using Beyond TV on your PocketPC. This method involves streaming media files from the computer running Beyond TV directly to PocketPC over a wireless network connection.
NOTE: This information appl...
DESCRIPTION: Beyond TV 3.0 and later uses MPEG2 as the default
recording format. This article explains how to change to and from the
available recording file formats.
NOTES:
Switching to the Windows Media format will disable Timeshifting (the
abili...
DESCRIPTION: Instructions on how to watch recordings made using
Beyond TV that can be played on your PocketPC. This method involves
transferring media files to a storage card on a PocketPC and then
viewing these files directly from the storage card.
...
DESCRIPTION: Instructions on upgrading retail (Paid) versions of
Beyond TV 3.4 to Beyond TV 3.5, including the questions most
frequently asked by users who have upgraded.
ARTICLE:
FREE TECH SUPPORT NOTICE: If you follow these instructions and ar...
DESCRIPTION: This guide is for Trial Users who still have a copy of
Beyond TV 3.4.x installed on their computer, regardless if it still
has trial days remaining or is "trial expired." Paid users and users
that do not have any version of Beyond TV load...
DESCRIPTION: This article explains how to get remote controls which are not natively supported by Beyond TV to work in the ViewScape interface.
Note: This article is for advanced users. ARTICLE: First, your remote must be compatible with a third-party...
DESCRIPTION: Beyond TV can still record with Remote Desktop, Fast User Switching or Locking the Computer, given that the computer has capture hardware that also supports these features.ARTICLE: At the current time, all capture devices support this functio...
DESCRIPTION: Instructions on using the Setup Wizard to train an
IR-200L or USB-UIRT "IR Blaster" device to mimic a digital cable or
satellite TV box remote for the purpose of tuning channels. NOTE::
Configuration of the Hauppauge WinTV PVR-150's IR Bl...
DESCRIPTION: Some video cards are incompatible with Beyond TV's
ViewScape interface (which uses 3d acceleration) and/or video playback
(which uses either the overlay, or 3d acceleration). Beyond TV
requires fully DirectX-9 compliant video cards to wor...
DESCRIPTION: The installation of Beyond TV does not complete, and "Error 1904. Module "(path)"\whsc30.dll failed to register." is displayed.
This error occurs because the PC installing Beyond TV does not have all of the necessary updates.ARTICLE: Inst...
DESCRIPTION: In-house testing has shown that the Actisys IR200L IR Blaster works well with many satellite receivers and cable boxes, but not at all with others. Therefore, we will not provide support configuring the Actisys IR200L with any external recei...
DESCRIPTION: Show details on Pay-Per-View channels are not displayed.ARTICLE: SnapStream.Net does not currently provide Pay-Per-View listings. We will look into the option when and if demand increases therefor.
DESCRIPTION: Live TV and scheduled recordings do not occur when the Beyond TV machine is running "CoolerXP," a utility provided by MSI for use with MSI motherboards.ARTICLE: CoolerXP prevents Beyond TV from functioning properly. Disable CoolerXP when usi...
DESCRIPTION:
Missing Guide Data in Beyond TV versions below 3.5
ARTICLE:
As of the middle of January 2007, the guide data for versions of Beyond TV below 3.5 are unavailable. If you have obtained a copy of Beyond TV 3.x in the past, you are entitled...
DESCRIPTION: The mouse pointer moves very slowly in full-screen or windowed modes. Usually this feels as though the mouse acceleration has been disabled. This has been known to occur under two circumstances and could be caused by one or both.ARTICLE: Fi...
DESCRIPTION: Once a user of a "software-encode" tuner setup (see our
list of supported tuners [1] to identify which type is used) upgrades
to version 3.5 or later, he or she will notice an increase in CPU
usage when recording to the MPEG-2 format. In ...
DESCRIPTION: When using the ATI All-In-Wonder or nVidia Personal Cinema device with version 3.4.4 or later of Beyond TV, the user experiences a lack of audio in Live TV mode. Audio will usually work during the setup wizard and will work in recordings, ho...
DESCRIPTION: Recordings made with Beyond TV have no audio. The user
may hear TV audio while a recording is in progress.
This article only applies to software-encode setups. Find your card
on our list of supported tuner devices [1] to ascertain which...
DESCRIPTION: While running the Setup Wizard, a user presented with neither the option to sign up for SnapStream.Net nor the option to configure Program Guide listings.ARTICLE: 1: SnapStream.Net and Program Guide data are currently only available to users ...
DESCRIPTION: The user receives neither audio nor video in the Setup
Wizard, or in Beyond TV, when using an ATI All-In-Wonder device.
ARTICLE: This most commonly occurs after a Catalyst driver update.
First, since the typical Catalyst driver packag...
DESCRIPTION: User receives "NV NVDX FIFO" errors when using nvDVD as a third-party MPEG-2 decoder.ARTICLE: The display that Beyond TV or Beyond Media appears on must be configured as the PRIMARY display (as per CONTROL PANEL --> DISPLAY --> SETTINGS). Us...
DESCRIPTION: It is not possible to select WMV as the recording
format, or stream Live TV via the Web Admin interface, when using
hardware encoding tuner devices. The "ERROR! - Failed to start web
viewing" error message may appear when attempting to st...
DESCRIPTION: A user with a Plextor Plextor PX-TV402U or PXM402U discovers that recording in the DivX format is not available.ARTICLE: With versions of Beyond TV prior to Beyond TV 4, in order to record in a given format, every tuner device in the system m...
DESCRIPTION: Unlike Personal Video Station 2.0, Beyond TV does not
have a corresponding "Pocket" product. This does not, however, prevent
you from using Beyond TV's recordings on a PocketPC.
ARTICLE: Using Beyond TV with a Pocket PC is a two step ...
DESCRIPTION: Pocket PC media players, such as PocketMVP and PocketDIVX, crash while trying to play, or will not play (e.g. black screen) DivX files you've recompressed using Beyond TV.
ARTICLE: In order to watch media files, PocketMVP and PocketDivX b...
DESCRIPTION: After installing Beyond TV on a machine that had an existing installation of Microsoft Money 2003, MS Money will display an error message and create an error report on startup.ARTICLE: Refer to Microsoft Knowledge Base article #814144 and fol...
DESCRIPTION: Recordings made with the PVR-250BTV have "washed out" colors, or are too bright, when played back in both Beyond TV and other media player programs. If the colors or brightness are off in playback in Beyond TV, but not in other media player ...
DESCRIPTION: A scheduled recording either started on time, but is
truncated, or did not start at all. This problem is especially
prevalent in ATI All-In-Wonder cards.
ARTICLE:
First, ensure that other applications don't draw CPU resources when
B...
DESCRIPTION: After upgrading to BeyondTV, recordings recompressed to the Windows Media format have improper resolution. This will result in poor playback on PocketPC machines.ARTICLE: BeyondTV has a new setting labeled "Enable Resize on ShowSqueeze" that...
DESCRIPTION: As part of the security modifications made by the SP2 update for Windows XP, the user will be unable to open files through the browser, in even the "Intranet" and "Trusted" zones.ARTICLE: A permanent solution to this problem is being investig...
DESCRIPTION: The remote control selected is not detected in the Setup Wizard, resulting in an error message, or does not work in Beyond TV.ARTICLE: On all remotes, the drivers must be installed first. Ensure that you have downloaded and installed the lat...
DESCRIPTION: A set-top box controlled by the serial cable version resets when changing channels. This occurs because by default, the tuner interface sends a "power on" signal to the box before it sends the channel change. On some models, specifically th...
DESCRIPTION: Instructions for defining custom aspect ratios for use in Beyond TV 3.4 and later.
Beyond TV currently supports five aspect ratios (including "Auto"), but you can add as many as you like. These aspect ratios are accessible through the win...
DESCRIPTION: The Setup Wizard freezes, or displays errors, on the "Testing Your Configuration" screen when the test for Audio and Video initializes. The test intends to confirm that your TV tuner (video capture device) is functioning properly.ARTICLE: Fi...
DESCRIPTION:
Shows are not picked up for recording, or are not recorded by Beyond TV, when using the "Record New" scheduling method to record only first-run shows.
ARTICLE:
This can happen for three different reasons.
The first is news bro...
DESCRIPTION: When running Seti@Home, recordings and transcode (recompress) jobs will not start.
Seti@Home's "data analysis" appears to prevent recompression jobs from starting, specifically when running the command-line version of Seti@Home as a servic...
DESCRIPTION: When downloading files (also using the "watch" command on a format that cannot be streamed), the size of the downloaded file is incorrect. For example, the size of the file being downloaded is 3 GB, but the file size presented in the dialog ...
DESCRIPTION: Beyond TV cannot stream Live TV when installed on the same machine as Prismiq's software.
This problem occurs because both the Prismiq software and Beyond TV attempt, by default, to use the same resources for streaming.ARTICLE: Change your...
DESCRIPTION: When attempting to stream live TV to a remote computer, the remote computer is prompted for a user name and password for "Realm XDB."
This issue occurs because the user has Oracle installed on the machine running Beyond TV.ARTICLE: Change ...
DESCRIPTION: Using the Streamzap remote control with the Full Screen or Windowed interface in Beyond TV, one key-press on the remote translates into two key-presses on-screen.
For example, pressing the right-arrow key on the remote causes the cursor to...
DESCRIPTION: By default, Beyond TV automatically downloads 13 days
of guide data at a time. For dialup users, automatically downloading
these listings will most often fail since the PC running Beyond TV is
not connected to the Internet. We suggest dis...
DESCRIPTION: This article contains information on MCE support for
Beyond TV.
ARTICLE: Several of the tuner devices included with MCE systems are
officially supported for use with Beyond TV. Many cards not present in
our list of supported tuner dev...
DESCRIPTION: Lines of text in the Full Screen interface are truncated, overlapping, compressed or horizontally cut in half. This issue affects nearly all of the displayed text, especially areas of text with multiple lines (such as the program description)...
DESCRIPTION: Web Admin Program Guide cannot connect / does not work; Full-screen / Windowed Program Guide works.ARTICLE: This is by design and not a bug. Explanation:
The "Program Guide" function in Windowed or Full-screen mode works from data that ha...
DESCRIPTION: THe TV-OUT on PVR-350 does not display Beyond TV's output.ARTICLE: The PVR-350 only recognizes overlay images from media playback, in conjunction with its hardware MPEG-2 decoder, for use with its TV-OUT.
As a result, the PVR-350 will only...
DESCRIPTION:
Use this document to confirm that a particular TV tuner card is NOT compatible with Beyond TV.
NOTES: - If your card isn't listed on either the "compatible" or "unsupported" list
it simply means that we cannot offer official sup...
DESCRIPTION: Once upgrading from the Trial to Full version, the user cannot login at http://www.snapstream.net, but can login at http://trial.snapstream.net.
When not upgrading the trial version through the provided links, this error can sometimes occu...
DESCRIPTION: After upgrading from version 3.2, the infrared tuning method of Beyond TV ceases to function.ARTICLE: Users upgrading from version 3.2 who use an infrared tuning device will have to run the Setup Wizard again.
You can avoid re-training the...
DESCRIPTION: The full-screen or windowed playback has "bands" at the top and bottom that are not of the show being played back. Additionally, the OSD (on-screen display) with the information for the show being displayed does not disappear permanently whe...
DESCRIPTION: Beyond TV will display video well on a monitor or primary display, but either not at all, or very poorly, on a television or secondary display.ARTICLE: The display / video card that Beyond TV or Beyond Media appears on must be configured as t...
DESCRIPTION: The buttons labeled "VOL +" and "VOL -" on the 34-button Hauppauge "silver" remote do not control the system volume.
ARTICLE: The yellow and blue buttons on this remote control the volume, as the buttons labeled "VOL +" and "VOL -" are o...
DESCRIPTION: In non hardware-encoding setups, Beyond TV turns the volume on the input up too high when making recordings, which often results in audio anomalies due to overload.
By default, Beyond TV does three things (the following assumes a Line-In a...
DESCRIPTION: The recordings created by a PVR-250 in Beyond TV are too loud, causing audio anomalies due to playback, such as static occurring during sibilant sounds. This problem can be solved by setting the input volume on the card itself.
Note: This...
DESCRIPTION: The user can no longer find the Web Admin option in the system tray icon menu.ARTICLE: The Web Admin still exists at the same Web address it did previously. Open the following web page in Internet Explorer on the computer running Beyond TV t...
DESCRIPTION: Streaming Live TV begins normally, but after a while the video freezes while the audio continues.
This most often occurs because a "screen-saver" on the host (Beyond TV) computer has started, and is using resources needed in order to captu...
DESCRIPTION: When the user starts BeyondTV in Windowed mode, it instead occupies the entire screen and will not allow itself to be resized.
This has occurred exclusively on systems upon which the desktop color depth is set to 24-bit.ARTICLE: Set your d...
DESCRIPTION: On LCD displays set to high resolutions, Full-screen or Windowed modes will cause a "snow" or "static" that persists for a little while after Beyond TV is closed.ARTICLE: This is a result of the DVI frequency being too high. The following in...
SnapStream Media, Inc.