Feb 09 2010 
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 Articles
 ATI Remote Wonder or FireFly remote control sends commands twice in Beyond TV
 DESCRIPTION: The ATI Remote Wonder or FireFly remote enters commands twice; pressing "5" will enter "55," et cetera.ARTICLE: Solution 1: For Beyond TV version 3.4.4 and previous: E
 Fast forward and rewind do not work during playback of media
 DESCRIPTION: When using Windows Media Player, Beyond Music Basic, or Beyond Video Basic, fast forward and rewind functions do not work.ARTICLE: There is no solution to this problem; Windows Media Player is u
 Cannot select DVD menu items during playback
 DESCRIPTION: When the mouse pointer is hovering over DVD menu items, the remote control is unable to select different menu elements. With the mouse pointer on top of a control element, control is difficult.ARTICLE:
 Firefly functions sporadically, or not at all, with other X10 remote control hardware installed
 DESCRIPTION: The Firefly remote does not work or works sporadically when you have other X10 remote hardware and software installed. Due to compatibility issues, the Firefly remote does not work well with other remote control sof
 In 'Test Any Button' section of Firefly tutorial, LEFT / RIGHT directional buttons do not work
 DESCRIPTION: If user attempts to test left and / or right directional buttons during the "Test Any Button" screen, the screen scrolls rather than testing as exepcted. This occurs because the left and right directional buttons cont
 Firefly remote does not function / receiver was not detected during setup
 DESCRIPTION: Steps for troubleshooting a non-functional Firefly remote control.ARTICLE: If the receiver is not detected during setup: • The USB connection may not b
 Program for functions in Beyond Media is not showing up as a selection in configuration
 DESCRIPTION: A media program (TV / DVD / MUSIC / PHOTOS / VIDEO) does not appear in the configuration for Beyond Media.ARTICLE: The installation process currently only scans for supported programs. If the p
 Range of FireFly remote is insufficient, or seems unresponsive
 DESCRIPTION: The Firefly remote seems unresponsive, and / or does not function at sufficient range. The FireFly remote, as a radio frequency (RF) remote, is quite capable of exceeding distances of twenty feet, even through obsta
 FireFly remote not detected / not presented as option in Setup Wizard
 DESCRIPTION: When configuring the remote control in the Setup WIzard, an option for the FireFly remote is not present. ARTICLE: Version 3.4.4 of Beyond TV does not have an option for the FireFly remote as i
 How to map Firefly Media Buttons, and Beyond Media Basic menu options, to external applications
 DESCRIPTION: Instructions on mapping FireFly buttons to external applications. Doing so will also change the appropriate media option in Beyond Media Basic's menu. Recommended for advanced users only.ARTICLE:
 Cannot enter text using number keys on FireFly remote
 DESCRIPTION: In text entry sections of Beyond Media Basic, the number keys, which are labeled with letters of the alphabet (much like a telephone's keys), cannot be used to enter text. ARTICLE: FireFly does
 How to prevent interference between multiple FireFly remotes
 DESCRIPTION: When using a FireFly remote within range of more than one FireFly receivers, one remote control will affect both computers. This occurs because the FireFly remote by default transmits on "channel 9" and the FireFly
 Several playback buttons don't work in Windows XP Media Center Edition 2005
 DESCRIPTION: The user may find that the FireFly remote's buttons do not work properly with MCE 2005; including the playback control buttons, e.g. PLAY, PAUSE, and STOP. The upgrade to Media Center Edition 2005 changed some aspec
 How to create and/or modify Firefly control profiles with the Profile Editor
 DESCRIPTION: Sometimes, software manufacturers will change the keyboard shortcuts used to access functions in their programs. This will cause older versions of Firefly profiles to cease working or to control the application
 Installing the Firefly remote on Windows Vista
 DESCRIPTION: How to install the Firefly remote on a computer that is running Windows Vista. ARTICLE: During the Firefly's installation process, you will receive multiple errors and not be able to fi
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