Feb 09 2010 
Support Center » Knowledgebase » Trial expires immediately upon (re)installation
 Trial expires immediately upon (re)installation - SnapStream Knowledgebase
Solution

DESCRIPTION:

Trial period expires immediately after (re)installation.

ARTICLE:

1:Exit Beyond TV.

2: Set Registry Permissions Properly:
a)Click START --> RUN, and type REGEDIT.EXE and hit ENTER.
b)Expand (by clicking the "plus" sign in the box on the tree to the left) to: h_key_local_machine/software/snapstream media
c)Right-click on "Beyond TV"
d)Click on "Permissions"
e)Ensure that the "Everyone" user exists; if not:
i:Click the "Add..." button.
ii:Enter "Everyone" (without quotation marks)
iii:Click "OK."
f)For every user that exists in this list (select a user by left-clicking) check the box marked "Full Control."

3: Start BeyondTV.

Your trial period should be refreshed. If not, perform a full uninstall of BeyondTV, and then reinstall it.

If you are still having this problem after taking these steps, contact Technical Support.


Article Details
Article ID: 1189
Created On: Dec 28 2005
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