Feb 09 2010 
Support Center » Knowledgebase » DVD playback does not work in Beyond Media due to install of Cyberlink decoder v6 by PowerDVD
 DVD playback does not work in Beyond Media due to install of Cyberlink decoder v6 by PowerDVD - SnapStream Knowledgebase
Solution

DESCRIPTION:

A user with PowerDVD 6 installed cannot play back DVD's. This problem occurs because of a conflict between the version 6 decoder installed by PowerDVD, and the version 5 decoder installed by Beyond Media.

ARTICLE:

To fix this problem, first shut down Beyond Media.

Then, open the file:
\documents and settings\all users\application data\snapstream\beyond media\BeyondMediaSettings.xml
in a text editor, such as Notepad. Make a backup copy of this file before committing any edits.

Note: If this folder is not available or cannot be reached, follow the directions in this Knowledge Base article.



Find the following section:




DVDAudioFilters

CyberLink
9bc1b780-85e3-11d2-98d0-0080c84e9c39


InterVideo
7e2e0dc1-31fd-11d2-9c21-00104b3801f6



DVDVideoFilters

CyberLink
9bc1b781-85e3-11d2-98d0-0080c84e9c39


InterVideo
0246ca20-776d-11d2-8010-00104b9b8592






Highlight all of the text above and paste the following text in replacement:



DVDAudioFilters

CyberLink
9bc1b780-85e3-11d2-98d0-0080c84e9c39


CyberLink6
3011F4E1-9A3B-4862-8205-CF2292EA2F69


InterVideo
7e2e0dc1-31fd-11d2-9c21-00104b3801f6


Nvidia
6C0BDF86-C36A-4D83-8BDB-312D2EAF409E



DVDVideoFilters

CyberLink
9bc1b781-85e3-11d2-98d0-0080c84e9c39


CyberLink6
8ACD52ED-9C2D-4008-9129-DCE955D86065


InterVideo
0246ca20-776d-11d2-8010-00104b9b8592


Nvidia
71E4616A-DB5E-452B-8CA5-71D9CC7805E9




Save the file under its original filename, and restart Beyond Media.

Article Details
Article ID: 1409
Created On: Dec 28 2005
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